Our Experience - Employee Benefits

About Employee Benefits Communications

Employee Benefits Communications has been a leader in the development of personalized, total compensation statements since 1990. Our clients range in size from 100 employees to over 13,000 employees.

We approach our work with a singular focus: to help our client communicate the value of all elements of compensation to their employees. Our clarity of purpose, attention to detail, and ability to present an easy to understand benefits picture has resulted in high praise from many HR and Benefits executives.

Our

LEADERSHIP TEAM

JUEL Poole

Juel Poole, originally from Louisiana, graduated from Tulane University with a B.S. in Computer Information Systems. She moved to Charlotte, NC in 1985 and worked for Royal Insurance, now Arrowpoint Capital, for 20 years. Prior to that, she worked at Presbyterian Hospital in Charlotte, and Gulf Systems Inc. and Shell Oil Company in New Orleans.

Juel has over 25 years of IT experience, functioning at various levels of the organizations over a wide range of technologies. She is a Certified Six Sigma Green Belt, with proven aptitude in recognizing areas for process improvements and implementing solutions. Juel joined Employee Benefits Communications in 2007 and has taken on increasing levels of responsibility before being named Operations Director in 2012.

Lee diamond

Lee Diamond, a native North Carolinian, graduated from the University of North Carolina at Charlotte with a BS in Accounting. He is an inactive member of the North Carolina Association of CPA’s, has his Chartered Life Underwriter designation and Chartered Financial Consultant designation. Lee has taught and taken a number of Certified Employee Benefits Specialist courses.

He has completed the two courses offered by World at Work related to communicating Total Rewards and has over 25 years of benefits communications experience as president of his own firm, Employee Benefits Communications, Inc. Lee has been an active member of Charlotte Area Compensation Council and has served as treasurer for eight years.

Randy Poole

Randy Poole began his career in 1983 as a Field Engineer supporting IBM business computer systems in New Orleans, LA. He was transferred to Charlotte, NC in 1985 to open a new branch office for his employer. In 1996 Randy became a Project Management Institute Certified PMP and subsequently worked with IBM to provide Network Engineering Project Management services for their customers in the banking industry. Randy has since started and operated several businesses spanning multiple vertical industries.

Randy has worked as a consultant to Employee Benefits Communications on specific projects for the past 15 years, and recently joined the firm full time to support customer service requirements, operational tasks and business development.

After two months of planning and editing, the Employee Benefits Communications team produced and delivered individualized statements that were both efficiently and concisely designed.

We received many amazing responses from our Team Members, and the positive feedback we continue to receive is unmatched from previous years.

K R

Sr Analyst, Compensation

The quality of this organization and the capability of their team is outstanding. Our first annual Benefits Statements were distributed to employees this past June to rave reviews from our staff, management and Board.

We fully anticipate to continue utilizing this organization on an ongoing basis as well as to fine tune our recruiting efforts.

W W

Director of Compensation and Benefits

Even though our CFO and MIS Director were certain we could accomplish this in-house, they were never able to pull it off and you came to the rescue.

Thank you for your professional handling of our confidential material and the 'can do' attitude of any changes we requested.

C H

Manager, Benefits and Personnel